Shipping policy

We offer free shipping all over India on all orders! Orders are usually shipped within 1-3 working days after placement and it takes another 2-7 working days to reach you based on your location.

We cannot be held accountable for unforeseen weather conditions that delay in delivery time. In the event that the item(s) are wait-listed or pre-ordered, please allow 10-12 working days for your order to ship. Taxes and duties are included in the product price.

To ensure that your order is delivered on-time, please make sure of the following while entering your Shipping Address and Phone Number details:

Provide complete address details with House Number, Floor, Street Name and Locality along with a Landmark.

Enter correct City, State and Zip/Postal Code details. Orders may get misrouted if these details are incorrect.

Kindly make sure that Mobile number is correct and reachable. We may need to call you for delivery related queries.

In case of Cash on Delivery orders, please make sure someone is available at the shipping address to pay cash by tendering exact change. If you receive a damaged parcel, please DO NOT accept it and inform us at +91 96313 98313 (10AM - 6PM) or email us at Help@faydamall.com.

Note: We make sure that all the parcels are perfectly boxed and wrapped with security tapes when they are dispatched from our order-processing unit. However, it goes through a lot of processes at the courier company’s end before reaching you. We urge you to not accept any damaged shipments, in which case it will be your responsibility if a product is missing.